Packaging Materials
Wise Glory Goods is committed to making its packaging as sustainable as possible. Most orders will be shipped in a random recycled box, with recycled packaging materials whenever possible.
Shipping
At this time, we only ship within the USA. Please allow 1-3 business days for us to package and ship your order.
All orders ship through USPS.
We are not liable for packages that are lost or stolen once they are confirmed as delivered by the shipping carrier. Kindly ensure that you arrange for your packages to be delivered to a secure address or location. This precaution is particularly crucial during holiday seasons. Should your package go missing after delivery, we will make every effort to assist you in locating it. However, we recommend reaching out to your mail carrier and/or local post office for the most effective resolution.
Returns
Returns and exchanges are accepted within 14 days of when you receive your order.
- Customer is responsible for the cost of return shipping.
- You may return the item for any reason, but it must be returned in its original condition in order to receive a refund.
Once we have received the item, we will issue a full refund (excluding your return shipping costs) to your original payment method, or, if you prefer, we will promptly exchange your item.
If an Item is Damaged in Transit:
If your order is damaged in transit, USPS allows claims to be filed where they may reimburse the cost of the product if the damage was inflicted in transit.
Please use the following link to file a USPS claim: https://www.usps.com/help/claims.htm